People bring things in to the store that are either defective or that they don't want (or that they steal) and I give them their money back. That's the definition of "RETURNING" an item. But when did it become socially acceptable to "return" part of an item for a full refund?
I've written about this before. Remember the chicken, the beef fat and the Diet Cokes?
It just seems like the entitlement generation has taken over. But back to the story.
This woman comes up with a package of ice cream cones and says that she wants to return them because all the cones were damaged. No problem. Either the box was dropped of the shelf or treated roughly. It can happen. But then I open the box to see if all three packs were there and they aren't.
I ask her where the other package was and she goes "We ate them all." Hungry much?
I look down at the receipt and it's dated a day ago at around 6 p.m. Now, a package of these cones has at least a dozen in there, so either there was a LOT of ice cream eating going on, or they needed these for a party and are returning what's left - MINUS WHAT WAS CONSUMED! When did it get to be OK to use half and return the rest? When? When did America become a "rental" society?
So I look at the receipt, look at the box, and decide to try to embarass her. "Ma'am - you ate them all in one day? And one whole thing of cones was fine and these other two are pretty much unusable? That's what you're telling me?"
With a straight face, she nods. No shame at all. Obviously, this $1.76 is worth her soul burning in hell.
What can I do? She's got a receipt. I start pressing buttons and give her the money back. And I defect out the 2/3 of a package of ice cream cones.
Lying cow. I hope the next mint chocolate chip double scoop she slurps down chokes her.