I hate returning vacuum cleaners. Really. If you buy it at Wal-Mart, you should already know that it's trash. So why buy it there? Go to Sears and buy a decent Kenmore model. Don't think you're going to save money buying some piece of trash at the Wal-Mart. We have to return at least five vacuum cleaners a day -- either in the box or out of the box.
The ones out of the box are a real mess -- because that usually means that the idiot who bought it threw out the receipt AND the box. So now they're trying to get a store credit for something that's probably been used and abused all over the floor of their double-wide since last August and is only being returned because they're short of money to buy supplies for the meth lab.
Anyway. This free-range white trash heifer walks in wearing ragged cut-offs, pink flip-flops (with sparkles) and a ripped up white Budweiser tee that was a size too small and didn't do anyting to hide her muffin top. The bleach-blonde look needed a refresher and the gum-smacking was just way, way, waaaaaaaaaay too Valley-Girl-wannabe. If she even knew what a Valley Girl was.
She's dragging a Bissel vacuum cleaner and I just cringe inside when I see it. You just know this is a case of it being the middle of the month and this heifer being out of cash and returning whatever happened to be sitting around the trailer.
She slings it up on the counter and in one huge breath goes "I had this for two weeks and it just stopped working and I hardly ever used it so and I threw away the box and the receipt so can I just get a card?"
And we think our customers are stupid. Nu-uh. They know EXACTLY how the return system works.
Unknown to most of them, the edict has come down that we have to look up the warranty on all big-ticket stuff returned without a receipt now. If it has warranty information in the system, we cannot return it. NO WAY NO HOW. Supposedly we lose too much money on returns. I'll say. So the computer says DO NOT RETURN on Bissel products without receipt.
I tell her and she goes totally bonkers and freaks out. "But I just want a card. I just bought it and it's not even used."
This vacuum cleaner looks like it was used to sweep out an elephant cage. And it's missing all the attachments. I keep telling her "NO" and she keeps demanding "a card" because she must have to buy meth supplies. Either that or cigarettes.
She finally realizes she's gonna get nowhere with me and demands a manager. WHO ROLLS OVER AND LETS HER RETURN THE BLASTED THING.
And you can bet I put 'RETURN APPROVED BY XXXXX' on that return slip.
I hope that stupid woman dies in a meth lab explosion. That or chokes to death on a Cheeto.