As always, there was some Layaway drama. This woman came in, with an entourage no less, claiming that when she got her stuff off layaway (a $700 layaway - four TVs and some other stuff) they didn't give her the employee discount. In her words they "disallowed" it. I had the Cash Office pull up the original transaction. It very clearly stated that she got the discount and the name of the assistant manager who did the override. I argued with this woman for 10 minutes, then got a Cash Office associate out. She tried to convince the woman that she got her discount. No dice. I finally got on the phone and called a manager.
The manager came up and the woman pointed at me and said "Let me explain so we don't all get confused." Umm, you witch. Anyway. As it turns out, SHE was not a Wal-Mart associate. Her sister was, and her sister was sliding the discount card for everyone in the family. The manager asked what store the sister worked for. The sister coughed up the name of the store and her manager. My manager said the everyone needed to leave right now, or else he was going to start making calls, because her name wasn't on the layaway account, and that was a violation of store policy.
The entourage still didn't get the message, and kept up the hollering for that $70 they thought they were due. The manager said it again. And then they realized that he was serious. They needed to leave, and leave now. So they scrammed.
After that drama, the rest of the night was sort of calm, comparatively.
I did laundry all day Tuesday, even though I just wanted to sleep. I had absolutely no more clean clothes. **sigh** I need change in my life.
1 comment:
I love your stories...they are great...keep them up.
LindeeBug@aol.com
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