The weekend (and more) from hell is over. I finally started my less-demanding schedule this week. Although I still have to work on Sundays, I will only have about 30 hours a week at RetailPlanet instead of 40. I can deal with that. And now I have three days off.
Sunday was the ultimate madhouse. It started raining at 10 a.m. and on cue, twenty minutes later, the customers came pouring in. It was like a mad flood of locusts, stripping the aisles bare and making a mad dash for the registers. Thankfully, two competent co-managers came up to help me.
I was a little freaked out by all the "helpful" attention, but sort of pleased that they trusted me to run the front end with minimal help. I just told them what I needed, and they went and got it. "I need a door greeter here." "I need change." "I need reset bags." Magically, it appeared.
The three other supervisors were on registers and me, little old me was running the place. I nearly pulled my hair out, but I made it through. Everyone in the building who knew how to run a register was doing it Sunday. And at 4 p.m. I made my escape.
Monday, the dreaded 10-7 shift was really crappy. One early person didn't show up, so on 7 a.m. girl had been there all by herself until I got in. And then it was just us all day until 7. She left at 4 and I was by myself until someone else got in at 5:30 p.m.
And it wouldn't have been a Monday without a layaway experience. We thought the layaway girl left at 7, so we sent the other person to lunch at 5:45 p.m. Um, no. She left at 6. So me and the other supervisor were the ONLY people left in the building who knew layaway. So guess what I got to do. Yep. And for a Monday night, layaway was freaking hopping. I did three layaways in 20 minutes, then had to label and bin all the stuff. Jeez. What fun!
Today, I just left early because I couldn't take it anymore. I had worked for six days in a row and I was just dead tired.
Oh, some man called me a liar to my face Saturday. He wanted to return some boots, that we didn't even have in stock, and that he claimed cost $55 a pair for cash. Um, no. So when I wouldn't let him do that, and made him exchange them for a cheaper pair, he demanded to speak with a manager. So he did. And the manager cashed out that $78 gift card for him. Some customers are just ******S!
And who returns chicken wings?
And we've had a rash of "I bought this DVD but it didn't have a DVD inside" returns.
And we found 8 empty CD cases in the women's bathroom.
And the tuna fish is still ringing up 12 cents a can too much.
And some lady screamed because Publix has cheaper peppers. WELL GO TO PUBLIX THEN!
Wednesday, May 04, 2005
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