So two days ago the blogosphere was in a tizzy-hizzy over the story about the guy in San Diego who "returned" his ammunition by firing it into the parking lot of a San Diego Wal-Mart. Read the story and watch the video here.
The good and wonderful kind folks over at thewritingonthewal wondered what I would have done?
1. First, I would have politely refused him.
2. He would have argued with me.
3. I would have politely refused him again.
4. He would have gotten louder. Probably broken out with the profanity.
5. I would have held up the finger of death and gone "Sir. I cannot return ammunition."
6. He would have demanded to see a manager.
7. The manager would have told him the same thing I told him.
8. He would have gotten even louder.
9. The manager would have rolled over and showed the soft white underbelly House of Wal managers are famous for - because, you know, I HAVE RETURNED BULLETS BEFORE.
Yes, there are very, very few things that the registers actually REFUSE to allow us to return.
Bullets and ammunition are not one of those. It is store POLICY to not return ammunition. That doesn't mean it can't be returned.
If you can scan it and it comes up with a minus sign on the register at the Customer Service desk, you can get a refund on it. I mean, you might have to shout the house down and throw a total wedding hall fit, but if you are determined, you will get some scratch.
I had a manager DIRECTLY order me to return a woman's bullets that she purchased six days ago and then return because she "bought the wrong ones" one time. How she managed to NOT ACTUALLY NOTICE this when the sales associate in Sporting Goods unlocked the cabinet, put the four boxes of shotgun shells on the counter and then ring them up for a total of $48 dollars is beyond me.
To my knowledge, only a vanishingly small number of things in the store are actually not returnable by federal law:
1. Prescription drugs
2. Blood testing kits
3. Diabetic testing supplies, such as needles
4. I've never run across anything else.
Breast pumps actually say on the package DO NOT RETURN AT RETAIL - but the packages still scan back into the system. So bring your nasty used breast pump right on back into the House of Wal. We'll take it back.