Ma'am, I understand that you "bought these clothes this week." However, you most certainly did not buy them at any Wal-Mart on this continent.
Furthermore, you do not have a receipt for this pile of clothing. You've got baby clothes, kids cloths, a skirt and a couple of pairs of jeans. All the tags are still attached. That, right there is where you made your mistake.
You see ma'am - I can scan some of these clothes. The baby items ring through for $1.00 each - despite the tags saying $6.88. You don't even blink an eye - you know you're coming out ahead.
Then we get to a thornier issue - the kids clothes and the adult stuff. I hit that stuff with my gun and it comes up ITEM NOT FOUND PRESS CLEAR. I ask you again when you bought the merchandise. "This week." I ask you where you purchased it. "This store."
See, now we have a problem. Because either the scan gun and the merchandise system that Wal-Mart uses to manage the inventory for nearly 6,000 stores is lying to me - or you are.
Let's break it down shall we?
You see ma'am, unlike most infant wear - boyswear and ladieswear items are seasonal. There's a code on the tags - in addition to the barcode - that tells me the month and year that that particular product line hit store shelves.
In your greed to get the $16.88 back for the pair of jeans, you left the tags on. I can see where at least three of the SALE stickers have been pulled of. And I look for the month/year release date code.
Ma'am - this merchandise was put on shelves in March of 2004. All this stuff came out in the spring of 2oo4. We're not going to return it unless you find a receipt.
She took the $3.00 she got back on some infants stuff though - if it rings up we have to return it - but only for the price it rings up. She left with $3.18 and bag full of three-year-old clothes.
Happens all the time. Thrift store shoppers come in with a bag of stuff and hope to get lucky. Sometimes they find brand new stuff someone has donated. If you pay a dollar or two for a pair of pants and get even $5 back - you're more than doubling your money.