::::::::::::::::::UPDATED::::::::::::::::::More bike drama.
One woman wanted to return a bicycle because she's had it a week and the tire went flat. Ummmm. OK. Flat tires really don't fall under the realm of "defective," but whatever.
I told her "Ma'am, you probably just need a new tire." Which in retrospect was exactly the wrong thing to say. Why? Because I was giving her a "NO," which she obviously never heard in her day-to-day existence AND essentially calling her stupid at the same time.
She got extremely angry with me and informed me that "No. The tires aren't supposed to go flat that fast. They're supposed to last longer."
Lady. Look. You can ride it on Day One and roll over a nail. No bike tire in the world outside of NASA or the government is likely to survive that. Shut up and deal.
For reals ... if you use something it is going to break down EVENTUALLY. Friends of my parents wrecked a brand new $27,000 Chevy truck on the way home from dealership. Life happens. So do flat tires. Buy a $7 tire and deal.
Honestly. Returning a bike because it has a flat tire is akin to taking your car back to the dealership because it has a flat. How many people do that? All the Wal-Mart customers can put their hands down now ....
PS: This is what I get for writing at 2 a.m. Yes, they returned it. Despite our "we don't return bicycles" policy. If you whined long enough and loud enough, you'd be able to return a baby, a dead grandma and a five-gallon can full of trash for a full refund!