I've said before that I like to watch retail interactions at other stores. I witnessed one of the all-time great customer interactions today at a Sports Authority.
Anyway. I'm waiting in line at the cash register at Sports Authority. This woman has a huge pile of stuff - including a pink Nike gym bag.
The woman hands over all her stuff and holds up the gym bag for the cashier to scan. The cashier asks her to open it. Uh-huh. Just like the suitcases at Wal-Mart.
The woman opens the bag, revealing a wad of plastic wrap. The girl asks to see the bag. The woman is strangely resistant. The cashier insists.
The woman finally makes a **sigh** noise and forks the bag over.
What was in the bag? Six more folded up and flattened down versions of the same bag, carefully packed into the bottom of the original bag and covered with extra packing material to make it look like the bag's lumpiness was just extra packing stuff - NOT stolen merchandise.
The cashier was just like "Oh, I wonder why they decided to put the extra bags in here. Let me give you a new one." The woman was visibly NOT pleased but had no room to maneuver.
And I've got to say, Sports Authority trains their cashiers far better than the Wal-Mart. They have the money pens and check every bill that's a $20 and larger.
Of course, if Wal-Mart started checking every $20 and up, it would just make the lines even longer!
Later, as I was leaving, I saw the woman and three of her "companions" changing clothes in the parking lot. Old men should really not be digging around in their underpants in public places at 2 p.m. Really. Just really not.