Customes seem to have no compunction about flopping a bag full of something nasty up on the counter - be it stinky meat, spoiled milk, an exploded can of children's play goo called Floam or any other sort of disaster.
I even got a toilet plunger that "wouldn't go" once. Of course, the lovely specimen returning said big plastic purple plunger waited until AFTER I picked it up to tell me that the plunger she slung on the counter "wouldn't go."
To this day, I still don't understand the mechanics involved in a toilet plunger not working. The wooden ones can sometimes break, but the plastic ones are all one piece. How is mechanical failure an option? So is it user stupidity by default?
But I digress. The point of all this is nasty things. And I added a new one to the list this week. USED RAT TRAPS.
On my dead grandfather's grave, I kid you not. This chirpy woman in a bright yellow pantsuit and in possession of a Connecticut drivers license returned a box of rat traps, a box of glue strips and an oversize rat trap that still had cheese crumbs on it. I'll take "Snowbirds Cleaning Out the Closet" for $200 Alex!
Sure enough. She set the bag down on the counter, I opened it up and went, "EWWWW." And then she yanked out a receipt dated September 6, 2006. Five will get you ten that's the day after she got to Florida from Bridgeport - or wherever she's from. Sum total of the receipt? Two dollars and six cents. Her gas going back and forth to the Wal-Mart probably cost more than that.
I didn't even argue over the 90 days policy. I just politely asked for her license; she forked it over, I refunded the rat traps, gave her the $2.06 and she left Customer Service with a smile on her face and No-Receipt Return. I'll bet she voted for that tool Lieberman in 2006 too.
Wal-Mart, always low prices on the items you rent the most!