It never ceases to amaze me that people are so petty and so cheap over just a few pennies. Human beings will lie, cheat, steal and act like complete savages just to avoid actually paying the fair market price for goods and services. Case in point.
This woman and her daughter come through my line Friday night. The daughter had done the self-checkout and now the mother was incredibly pissed off that the grapes were more than $11.
Well, you got 4.31 pounds of grapes at $2.68 a pound, so yeah, that's a total of $11.55.
So now, Mommy is saying that they want to return the grapes. That the grapes were too expensive, and that they don't want them. OK.
Unfortunately, what we have to do with produce items that are sold by weight is to re-weight the item and refund the amount remaining. In this case, there was only 2.39 pounds of grapes left in the bag. Yeah. Something strange was going on.
Now, they two ladies (and I use the term loosely) were exchanging a couple of shirts, and I sat there and watched the daughter open the bag of grapes and stuff her craw with them. She's paid for the merchandise. I can see it all in Wal-Mart bags, and it's not uncommon for people to wait and do a return or exchange after finishing their shopping. Also, it is not theft until AFTER they leave the store without paying for it. BUT I SAW HER EATING THEM.
But after she's had to wait in line for about 30 minutes, about two pounds of grapes are gone, either down her maw or secreted into a shopping bag. And now Mommy, who doesn't want to pay for $11 worth of grapes, says the scale must have been wrong and she wants a refund.
Firstly, she's hacked off that grapes are $2.68 a pounds Look woman, it is December. Produce is high. Remember the evil woman with the blueberries? If you want fresh fruit, you're going to have to pay for it!
I look at the receipt and then run out to register 12 to weigh the grapes. Shocker. There's less than half the weight in the bag than what it says on the receipt. Of course, the bag looks half empty too.
ME: "Ma'am, I can't give you a refund on two pounds of grapes that aren't here."
HER: "The grapes are too expensive." (and what, pray tell, does the fact that they are "expensive" have to do with anything, except possibly to justify your heifer's thieving?)
ME: "Ma'am, you can only get a refund on the grapes that are left in the package."
HER: "What do you mean, left in the package?"
ME: "Ma'am, this package is opened. Did you buy an open package? I saw your daughter eating the grapes."
DAUGHTER: "I wasn't eating them."
ME: "Ma'am, I saw you eating them."
DAUGHTER: "No I wasn't." I looooook at her. She looks away. Gotcha. You know you're a stone cold liar and going to hell for that one.
ME: "Ma'am, you paid for 4.31 pounds of grapes. There are 2.39 pounds of grapes left here. There are 2 pounds gone. Do you understand that we can't give you a refund for merchandise that you've already eaten?"
HER: "But the package was open when we got it." Who buys open produce? And should that matter? Even if the package was open, it would still weigh the same?
ME: "Ma'am, you can have a refund on the grapes you have left, or you can speak to a manager."
Of course the cow wants a manager, and the stupid manager rolls over and refunds the entire purchase price. Although he does keep the package of grapes. So they basically got $5.41 worth of grapes for free, and made me look like an idiot in the process. God bless management.