Every now and again, you get one of those unusual requests that sort of make you go "What?"
"Can you ring up 60 pumpkins?" is certainly one of the more interesting ones I've heard at Wal-Mart.
I still don't know what the pumpkins were for, especailly on a Monday night, but this woman had an assistant manager pulling around a six-foot-square cardboard box filled with pumpkins with a pallet jack.
I sort of goggled at that and then was like "What's the produce code for those pumpkins?" because, you know, I'm like NEVER actually running a register. And this genius assistant manager didn't know. What are they actually teaching in manager training now?
So I scratch around in the supply cabinet and eventually find an old produce sheet. I ring up 60 pumpkins and come up with the outrageous price of $238.80. The woman screeches and hollers "THAT CAN'T BE RIGHT."
"How much are they supposed to be?" and I look straight at this genius of an assistant manager. He says "Two for $6.00."
"So they're supposed to be $3.00 per pumpkin?" I ask again. "So what is the produce code for that? The one I have is for "Large Pumpkin" and that rings up at $3.98."
Genius Assistant Manager gives me that look that says "I don't know" and sort of shrugs. This is why the store lost more than TWO MILLION DOLLARS of inventory through shrink and other various reasons last year. You're the assistant manager for Grocery and you don't know your own produce codes.
I yell out to the cashier on register #14 and ask what the code for pumpkins is. She hollers back that it is the same one I've been using. Great. So now all the pumpkins that we have marked as a "Special Deal" have been ringing up wrong all day. No wonder people get so hacked off when they shop here.
So I hit PRICE OVERRIDE and then the produce code and 60 for the number of pumpkins and $3.00 for the correct price and voila, she's paying $180.00 for a bunch of pumpkins.
It should be noted that all management did in this situation was bring the pumpkins up, and then roll the pumpkins out. The mental heavy lifting I had to do on my own.