I was dragged to housewares, then to hardware, then to electronics, all in the name of finding items for customers (WHERE ARE THE FRELLING SALES ASSOCIATES?) While in Electronics, this lady grabs me. "Sir, this lady over here just fell in something."
Those are the LAST words you ever want to hear. I go over. This lady is standing up, she says she's OK, but there is this huge pile of goop on the floor, yellow and soupy and all over the place. I get back to the photo lab and get one of the girls to go stand there until I can get something to clean it up.
While one of the associates is standing there, some man tries to barrel right past her. UM, WATCH WHAT YOU'RE DOING! As I have to examine the nastiness, I realize that it is in fact what I thought it was - BABY SPEW! Yuck! I just dump a whole bunch of paper towels on it, wipe it up and dump it in the trash. This is what I've been reduced to.
Today was the day I finally started finding my manager legs at the podium and giving orders like I was born to command. I took control of the schedule and never looked back. One of those girls didn't want to go to break early and sent her replacement back. I sent the girl back with this message: "She takes her break now or she doesn't get it." She took her break.
Another one didn't want to go home 15 minutes early because she was only scheduled for 36 hours this week. She sent her replacement back too. I slapped the clipboard down, went over there and politely explained that she had to go while I had a replacement available for her, and besides, it usually took her 20 minutes to count her money anyway!