Another guest post here - and another one from the wilds of Canada. Original material from "Hello Me Ducky" - with editing and rewrites by Behind the Counter.
People. Please. The only "back" in a Wal-Mart is the back of my hand as I slap you across your face when you ask that I "go to the back" and find you something that isn't on the shelf. Comprendez vous?
One more time. Let's go over this. THIS IS NOT A SHOE STORE. WE DO NOT HAVE A MAGICAL DUPLICATING MACHINE IN THE BACK. IF IT DO NOT BE ON THE SHELF, IT DO NOT BE IN THE STORE.
Let's take it from the top. I work in Howler Monkey central, Department 26, otherwise known as Infants. I put things on the shelf. I can help you, but only if you're not to stupid to breathe. Of course, you’re shopping at the House of Wal …
There are six pallets of freight out on the floor. All of it needs to go on the shelves by the end of my shelf. Do you:
a) edge around the boxes to do your shopping?
b) dip your head into my aisle, see that I'm busy and move on?
c) start opening boxes and pawing through them looking for a pair of socks for your godforsaken baby that looks like a prune cross-bred with a shar-pei and then laid in the sun for thirty-eight years
d) ask me "Is there any more in the back?"
If I dealt with you last Saturday, you perpetrated BOTH options C & D.
Ma'am, go die in a fire.
If all this stuff is lying in piles around me, what makes you think there is yet MORE in the back?
Please. Do I come to your house and rifle through your drawers looking for a knife to stab you with? Even though the very thought of such murderous violence pleases me mightily!
Do you really know what’s “in the back” of a Wal-Mart? Not much actually.
On the GM (General Merchandise) side, there’s rows and rows of huge shelves about fifteen feet high with four levels each. Each department has so many rows – based on how big the department is.
Theoretically, all the “overstock” – more of the same from the floor – goes into this area. It is supposed to be labeled by the date it was received off the truck and type of merchandise it is. In reality, it is a huge jumbled junk drawer of out-of-season merchandise that a team of trained managers couldn’t wade through with a shovel and a pricing gun. Most stock comes straight off the trucks and onto the sales floor.
On the grocery side, there's a little bit of cold storage for fresh fruit & vegetables and a freezer. The trucks for the grocery side come every day.