tag:blogger.com,1999:blog-6815729.post7761216899162356067..comments2024-03-28T02:55:32.424-04:00Comments on Behind the Counter: Oh, I didn't want to pay that wayChris Silkhttp://www.blogger.com/profile/13856265154447939899noreply@blogger.comBlogger13125tag:blogger.com,1999:blog-6815729.post-64970217767829771272007-07-16T15:43:00.000-04:002007-07-16T15:43:00.000-04:00Back when I worked at Target a couple years ago (a...Back when I worked at Target a couple years ago (at Guest Service), they introduced a new feature called "Fix It Fast" that lets you do things like this really quickly. You just scan the receipt, select Fix it Fast, and it will void the transaction and then ring everything up, one by one, until you're back at the total. It's really cool.David Heinenhttps://www.blogger.com/profile/15791741006168474512noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-21434273638315816802007-01-19T15:53:00.000-05:002007-01-19T15:53:00.000-05:00Aww I literally know how this is. I was buying gro...Aww I literally know how this is. I was buying groceries and was going to pay in half cash and the rest with ebt. I payed with the ebt first and it wouldn't let me pay the rest with case. Eeep! So everything had to be rescanned. I felt so stupid and apologized to the cashier. The woman should have payed with EBT in the first place instead of changing her mind after the transaction was over.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-50574595638774350202007-01-18T00:49:00.000-05:002007-01-18T00:49:00.000-05:00Oh, I'm so sorry - that was clearly a horrible exp...Oh, I'm so sorry - that was clearly a horrible experience. Maybe next time you can make a quick estimate of the time needed to make the change, and tell the shopper upfront how long she'll have to wait. It may not work all the time, but you might just find some people who are suddenly think it's ok the way it is. <br />And you could also let the people further back in line (you probably already did this) that it will be a long time, so they can go to another cashier.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-16783137658859496872007-01-17T14:16:00.000-05:002007-01-17T14:16:00.000-05:00This comment has been removed by a blog administrator.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-68364625415875577962007-01-17T09:02:00.000-05:002007-01-17T09:02:00.000-05:00"associate brothers and sisters"...give me a fucki..."associate brothers and sisters"...give me a fucking break!<br /><br />These are words from a Walmart "lifer".<br /><br />An idiot, surrounded by fellow idiots, fulfilling their true calling!<br /><br />This blogger cleanses themself of their daily ration of asshole entanglement, be it customer or fellow worker, by letting us, the reader, in on the unquestionable stupidity that abounds in Walmart.<br /><br />Jess, you apparently haven't figured that out by now!<br /><br />You also haven't figured out that blogger is college educated and biding their time, while searching for a job suitable to their degree.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-13827791031880281242007-01-17T08:03:00.000-05:002007-01-17T08:03:00.000-05:00Oh please Jess!! Associates are the worst customer...Oh please Jess!! Associates are the worst customers!! They think they know every way to get around the system!! And somehow because they "work" there they are to be allowed to fudge policy-- At our store associates always forget to use their discount card, I never knew you could scan the defect ticket--thanks for the tip!! I absolutely love your blog and wish you worked at my store-- I am a CSM and would absolutely love sharing the front end with you--Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-2007816251958558462007-01-17T01:17:00.000-05:002007-01-17T01:17:00.000-05:00What? Now you're disrespecting your associate brot...What? Now you're disrespecting your associate brothers and sisters? Get real. You've got a semi difficult and somewhat unthankful job position, but when you start dissin' your retail bros, you it's time to check ourself. <br /><br />JessAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-55475802245667003862007-01-16T20:18:00.000-05:002007-01-16T20:18:00.000-05:00No other real place to put this, so it is going he...No other real place to put this, so it is going here.<br /><br />This one particular Walmart has apparently had every employee go AWOL...<br /><br />http://flickr.com/photos/filthywalmart/sets/72157594480314905/Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-84685568883325739942007-01-16T19:06:00.000-05:002007-01-16T19:06:00.000-05:00Hey anonymous--When you deal with stupidity all da...Hey anonymous--When you deal with stupidity all day, every day, how is it possible to NOT be jaded? At how stupid some people are. At how stupid so MANY people are.<br /><br />When an employee explains to you that it "is going to take awhile," an intelligent person SHOULD say, "Oh, don't worry about it," and accept that it was their own fault to begin with.<br /><br />It sounds like Wal-mart needs a computer upgrade. Badly.Retail Recorderhttps://www.blogger.com/profile/08708266905087248367noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-76850739499772174392007-01-16T13:24:00.000-05:002007-01-16T13:24:00.000-05:00She was ridiculous for paying the wrong way but wh...She was ridiculous for paying the wrong way but when you said:<br /><br /><i>Tell idiot woman that no, I can't just "scan" the receipt and magically charge her all over again. <b>IT DON'T WORK THAT WAY!</b></i><br /><br />how the hell would she know that? Wal-Mart receipts have a barcode looking piece at the bottom, it's not that far-fetched for her to think to ask that.<br /><br />Some of these people are idiots for things they ask but you can't expect customers to know YOUR job; hell, your managers don't even know how things work. How can you fault her for asking that.<br /><br />Try some thorazine cookies before work. These morons are making you way too jaded.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-77115858435603812032007-01-16T12:49:00.000-05:002007-01-16T12:49:00.000-05:00Gack. My condolences on that one. I'd forgotten wh...Gack. My condolences on that one. I'd forgotten what a pain that could be...Kasiahttps://www.blogger.com/profile/12252276821520357094noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-68698022619917452192007-01-16T12:36:00.000-05:002007-01-16T12:36:00.000-05:00Yep. It's usually a customer, one hand on a cell p...Yep. It's usually a customer, one hand on a cell phone, another hand trying to keep a monkey from crawling out of the cart onto the belt, pulling something out of their wallet with their teeth who then says "I meant to pay with my Quest (EBT/food stamp) card." Fortunately, my line is "sorry, once it's been processed, I can't do anything." I'm a cashier in Arizona and very much appreciate your blog.Gail_Kennyhttps://www.blogger.com/profile/15287317814505267533noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-76060391488750188382007-01-16T11:44:00.000-05:002007-01-16T11:44:00.000-05:00God. Reading that just made me tired as if I had ...God. Reading that just made me tired as if I had been doing all the typing myself. And annoyed at the "lady" and I wasn't even in line behind her. Oy. Did she not comprehend when you told her that it might be awhile that her better option might be to write out a check for her CC from her DEBIT instead? Gotta love clueless people. Hopefully she'll pay more attention as to what card she's scanning next time but I wouldn't hold my breath.Anonymousnoreply@blogger.com