tag:blogger.com,1999:blog-6815729.post3043201487567030394..comments2024-03-28T02:55:32.424-04:00Comments on Behind the Counter: Learn it, love it, live with it or leaveChris Silkhttp://www.blogger.com/profile/13856265154447939899noreply@blogger.comBlogger19125tag:blogger.com,1999:blog-6815729.post-79230536801465641842007-08-20T23:35:00.000-04:002007-08-20T23:35:00.000-04:00Again, I'm certain BB meant "black trash" in this ...Again, I'm certain BB meant "black trash" in this post. <BR/><BR/>Recognize.<BR/><BR/>JessAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-56408456374928044992007-08-17T12:44:00.000-04:002007-08-17T12:44:00.000-04:00Until just recently, most of Walmart's employees w...Until just recently, most of Walmart's employees wore little blue vests that said on the back: "May I HELP you?"<BR/><BR/>Could that be why customers think they're entitled to good service? My local Walmart has wonderful customer service. Better than most of the higher end dept stores. Not sure why that is.Beadknitterhttps://www.blogger.com/profile/13380412691775978255noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-4440393108145517772007-08-16T20:43:00.000-04:002007-08-16T20:43:00.000-04:00And, in response to Meghan's comment, that is prec...And, in response to Meghan's comment, that is precisely what BBC is doing. Living with it and BLOGGING it, in that oh so humorous fashion. It's the customers that BBC sees everyday that don't seem to be living with Wal-Mart's lack of customer service comprehension. She's learned that, LOVES to blog it, and is living with it day in and day out. :)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-19234953490169038332007-08-16T17:54:00.000-04:002007-08-16T17:54:00.000-04:00I'd like to point out that, much like your shopper...I'd like to point out that, much like your shoppers, <I>you</I> have made a choice to spend time in Walmart. There's a certain amount of customer dumbassery everywhere, but it sounds like the stupidity at Walmart is second to none. But you know that going in every day. Like your customers, shouldn't you also be expected to "Learn it, love it, live with it or leave" ?Ruth of All Evilhttps://www.blogger.com/profile/16231584018075608650noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-79107001483371197722007-08-16T08:08:00.000-04:002007-08-16T08:08:00.000-04:00Slanglish is the language of South Florida now ,,,...Slanglish is the language of South Florida now ,,, and heading North muy rapido.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-6321515192300217442007-08-16T00:22:00.000-04:002007-08-16T00:22:00.000-04:00Great post. I agree with everything you say. Howev...Great post. I agree with everything you say. <BR/><BR/>However, while I do get infuriated over the ever-growing language barrier here in the US, I agree with FarFetched and Shopgirl that some US-born college graduates aren't much better when it comes to speaking or writing. <BR/><BR/>For instance, there's an annoying girl at my workplace who is fresh out of LAW SCHOOL and she can hardly speak "English" in my opinion.<BR/><BR/>Like, I was, like, wondering, like, you know, like, if this, like, case, like, is, like, the one, like, you are, like, looking, like, for. It, like, is? Oh, that's, like, TO-TALLY AwEsOmE!Heidihttps://www.blogger.com/profile/00547648198382116917noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-80460236580285231332007-08-15T17:16:00.000-04:002007-08-15T17:16:00.000-04:00Very good entry. I think that sums up every blog I...Very good entry. I think that sums up every blog I've ever read of yours. Not to say I don't love them all, but this one really speaks the truth about the percentage of asshole Wal-Mart customers and their since of entitlement. Here's my beef with Wal-Mart. Look at Aldi, they have low prices and are under staffed but they pay their employees well, at least thats what I hear.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-43696027832826870362007-08-15T16:43:00.000-04:002007-08-15T16:43:00.000-04:00There are some items that are more highly marked u...There are some items that are more highly marked up than others. They also have "loss leaders" which they truly lose money based on the selling price. Loss leaders entice customers to come. Items that have a longer shelf life and sit around have a much higher margin. (and 300% for Hobby Lobby doesn't surprise me)<BR/><BR/>It always amazes me that people ask me what my margin is - on everything! I don't have above 80% (margin, not mark-up), and most stuff is closer to 50%, but I still get asked and people still complain.ShopGirlhttps://www.blogger.com/profile/08469404721780056879noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-90449969148885555252007-08-15T14:44:00.000-04:002007-08-15T14:44:00.000-04:00get a 50% markup50%??I worked at Hobby Lobby and w...<I>get a 50% markup</I><BR/><BR/>50%??<BR/><BR/>I worked at Hobby Lobby and we got more like a 300% Markup? Whatever it is when we had 25c/$ invested. So if you bought a $1 item, 75c of that was profit.<BR/><BR/>Something tells me good ol' Wally World has a much, <I>much</I> higher markup...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-52850331150979839582007-08-15T12:52:00.000-04:002007-08-15T12:52:00.000-04:00>BAN CHINA PRODUCTS!!! HA HA HA HA HA!!!! OH WOE T...>BAN CHINA PRODUCTS!!! HA HA HA HA HA!!!! OH WOE TO WALMART THEY WILL BE OUT OF BUSY-NESS!!!!!!!!!<BR/><BR/>There are quite a few things in Walmart that are made in the US. Like lots of the cheap crap that used to be China-made is now a domestic product, while TVs and stuff are from China. O tempora, o mores! :)DShttps://www.blogger.com/profile/13423780516544529727noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-27931776501078717762007-08-15T11:43:00.000-04:002007-08-15T11:43:00.000-04:00Ironically, I own a mom & pop store, and people DO...Ironically, I own a mom & pop store, and people DO come here for service, but don't want to pay. I get yelled at every day just for marking up stamps.<BR/><BR/>And farfetched is right. Some of the emails from China *are* easier to read than from some college grads.<BR/><BR/>Everyone is frustrated in their lives and taking it out on those around them. It's the downward spiral.ShopGirlhttps://www.blogger.com/profile/08469404721780056879noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-7399411857974676942007-08-15T09:43:00.000-04:002007-08-15T09:43:00.000-04:00Thank you thank you! You speak the truth. Walmar...Thank you thank you! You speak the truth. Walmart is not interested in customer service. They couldn't care less if someone waits 30 minutes for a propane tank because there's no staff in GC. If they can get a truckload of crap for pennies on the dollar and get a 50% markup on it for the idiots that will buy it, then they're happy. Screw customer service. It means nothing to them. Thanks to the skeleton crew, the remaining staff is expected to do the work of those who aren't there thereby sacrificing what work needs done in their own departments. And they wonder why they're losing money as well as employees. DUH.Wendyhttps://www.blogger.com/profile/10222564568952977288noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-73587667584096852812007-08-15T08:17:00.000-04:002007-08-15T08:17:00.000-04:00I too don't understand why this is a hard to grasp...I too don't understand why this is a hard to grasp concept. Pretty easy in my mind. If I want someplace where I can get some piece of crap for cheap I go to wal-mart.<BR/><BR/>If I want a quality product or really don't know which product I need for a certain application go ANYWHERE else. <BR/><BR/>Pretty easy in my book. But from reading your blog for so long I can see why some of your customers believe otherwise.DolfanDadhttps://www.blogger.com/profile/03082471172265500477noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-3497813593648984222007-08-15T02:23:00.000-04:002007-08-15T02:23:00.000-04:00Amen! Speak the Gospel!Amen! Speak the Gospel!Kennidyhttps://www.blogger.com/profile/04849384386463808714noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-75549339617127848572007-08-15T01:28:00.000-04:002007-08-15T01:28:00.000-04:00To the second anonymous~ It's called spell check....To the second anonymous~ It's called spell check. Look into it. Oh, and by the way, the leet speak isn't cute, grow up and learn some grammar.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-8245502525652544702007-08-15T01:20:00.000-04:002007-08-15T01:20:00.000-04:00So you think it will be funny to watch the economy...So you think it will be funny to watch the economy collapse because we have outsourced so much business to China that we wouldn't have a hope of standing on our own two feet if that relationship were severed?<BR/>I don't like it anymore than you do... I wish American pride still meant 'Made in America' for one thing... but if the China relations collapse you can kiss America as we know it goodbye right along with.Unknownhttps://www.blogger.com/profile/16558011756858319780noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-88109438545670096142007-08-15T01:09:00.000-04:002007-08-15T01:09:00.000-04:00I heard congress is trying to BAN CHINA PRODUCTS!!...I heard congress is trying to BAN CHINA PRODUCTS!!! HA HA HA HA HA!!!! OH WOE TO WALMART THEY WILL BE OUT OF BUSY-NESS!!!!!!!!!<BR/>I hope congress DOES pass it... it will be hilarious to see the ole blue go down in fiery red falames!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-28695484308168497212007-08-15T00:39:00.000-04:002007-08-15T00:39:00.000-04:00Probably one of the best posts I've seen on your s...Probably one of the best posts I've seen on your site. But it explains so well everything that is wrong with Wal-mart.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-89701213162055189792007-08-15T00:36:00.000-04:002007-08-15T00:36:00.000-04:00I would estimage at least 70% of the associates at...<I>I would estimage at least 70% of the associates at our store have only a minimal grasp of English.</I><BR/><BR/>You ought to see some of the emails I get. The ones from China I can understand, but I've seen some from US-born college graduates that aren't much better.Larry Kollarhttps://www.blogger.com/profile/08317037795075278427noreply@blogger.com