tag:blogger.com,1999:blog-6815729.post1522566049378053208..comments2024-03-19T05:20:19.067-04:00Comments on Behind the Counter: Can I get some money please?Chris Silkhttp://www.blogger.com/profile/13856265154447939899noreply@blogger.comBlogger14125tag:blogger.com,1999:blog-6815729.post-84492831853921460322016-05-30T02:06:39.162-04:002016-05-30T02:06:39.162-04:00I have come across a few people like this in my ye...I have come across a few people like this in my years in retail. They believe that if they make a big fuss and show themselves that the company will just give in just to get them to leave and stop making a scene. I personally have never let anyone get away with it. Lol, I actually had one guy when I was working at McDonalds come back in 10 minutes later to tell me they found a (long) hair in their burger... I look around at my crew and every single one of us has short hair or bald! It did look suspiciously like his girlfriends hair tho!<br /><br />But yeah, no person in their right mind would just "let it go," especially not after raising such a fuss. The ones that make a fuss right away I know are scammers.<br /><br />Sad thing is is that there are companies out there that let people like this get away with it every time. Their theory is that they don't want an unhappy customers, not realizing tho that these people are most likely not going to buy anything from them. Anonymoushttps://www.blogger.com/profile/00154617184185813328noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-2723735830427037012016-05-30T02:04:32.161-04:002016-05-30T02:04:32.161-04:00This comment has been removed by the author.Anonymoushttps://www.blogger.com/profile/00154617184185813328noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-66773123244009057052007-02-13T00:13:00.000-05:002007-02-13T00:13:00.000-05:00I've actually walked away without my $20 over twic...I've actually walked away without my $20 over twice. Once at a register, once at the pharmacy. I noticed by the time I was to the car both times. Came immediately back, and after waiting my turn, pointed out that my receipt said "Change $20" but I forgot about it and didn't get it. (I'm usually shopping with my toddler. I'm thrilled to be leaving the store. :) ) In both cases, they remembered me, since it had been minutes since they checked me out, and realized that they hadn't noticed the cash back thing. I got my money, and all was well.<BR/><BR/>Of course, I was also polite and not running a scam. The pharmacy cashier, especially, was very apologetic. People don't usually ask for cash back and she just didn't notice. Yeah. Don't feel bad. It's my money and I didn't notice.<BR/><BR/>I'm seriously amazed by the scams that people try to run. And I can't imagine not having single-till accountability.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-76059073589912152502007-01-30T22:21:00.000-05:002007-01-30T22:21:00.000-05:00First, love the blog.
Second, I will never forget...First, love the blog.<br /><br />Second, I will never forget my first day working at Sam's Club as a cashier, waiting for an opening in electronics.<br /><br />They explain everyone gets a till; no one at all is allowed to run on that register. Makes sense to me, seems reasonable.<br /><br />During the day, they come and do their pulls, so there's not as much cash floating around and/or clogging our tills. So, the cash office women take it back, enter it in the computer, lock it up, etc.<br /><br />I'm going home, counting my till. It's somehow TWO HUNDRED DOLLARS short. The lady training me shrugs and says, 'It happens sometimes.'<br /><br />Next day, I was FOUR HUNDRED DOLLARS OVER. Again, no write ups, no talking-to's. Just miskeying by the cash office. Something that'd have probably gotten me fired anywhere else.<br /><br />Ahh, retail.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-78280684449889989032007-01-23T10:39:00.000-05:002007-01-23T10:39:00.000-05:00I would think that with all the security cameras t...I would think that with all the security cameras trained on these registers and customers that it wouldn't be a problem to have register accountability instead of cashier accountability.<br />With cameras, you've got your cashier accountablility right there.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-53116125504017751712007-01-22T19:38:00.000-05:002007-01-22T19:38:00.000-05:00He was just going to, "let it go"?? Just let $75, ...He was just going to, "let it go"?? Just let $75, that's SEVENTY-FIVE dollars??? Who would do that? What person that shops at Wal-Mart would do that???<br /><br />What a pathetic, lying. loooser!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-19872267105202238592007-01-21T02:24:00.000-05:002007-01-21T02:24:00.000-05:00Acquire the video of this guy pulling this crap an...Acquire the video of this guy pulling this crap and put it on Youtube. I'm not kidding. PUT IT OUT IN THE PUBLIC!!! EXPOSE THE SCAMMER FOR WHO HE IS AND WHAT HE IS!!!<br />-ThePhantomAssociateAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-10886075928489554652007-01-20T21:56:00.000-05:002007-01-20T21:56:00.000-05:00What surprises me is that if he was telling the tr...What surprises me is that if he was telling the truth, which is truely doubtable, HE blew off $75. I mean, if I knew I had $75 coming to me, I'd stand there till I got it back. $75 is a considerable amount of change for the average Joe (more if its from the ghetto poor or the penny-pinching rich).<br /><br />I mean, I'll admit to forgetting to give a few customers their change (most of the time I'd catch myself) but just even for $20 customers would wait till they got what was truely meant to be given to them. I couldn't imagine someone letting go $75 so easily.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-30062589309802385302007-01-20T19:00:00.000-05:002007-01-20T19:00:00.000-05:00I love the end where he decided he was just gonna ...I love the end where he decided he was just gonna let it go this time! DUH? Like he is doing walmart and that cashier abig favor!! I guess you were supposed to thank him for not getting away with the scam.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-51503350551994676972007-01-20T18:14:00.000-05:002007-01-20T18:14:00.000-05:00I'm guilty of leaving stores without my change. Ou...I'm guilty of leaving stores without my change. Our local store used to allow us to write checks for up to $40 over the amount of our purchases. The cashiers would often forget to give it to me, and I'd forget the check for it. Later I'd reach into my pocket for the money and find only my receipt. <br /><br />So then I'd have to go back to the store, ask for my money, and wait while they review the tapes. It was a pain, but I can understand why they do it.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-71897346610074212842007-01-20T14:50:00.000-05:002007-01-20T14:50:00.000-05:00Before my old store went to register accountabilit...Before my old store went to register accountability (when we each had our own individual drawers), there were a few times I had customers tell me that I had forgotten to give them their change--like if they paid with cash, or if they used their debit card to get $20 back; when I called a CSM over, both times (2 different CSMs, too), they were like, well just give it to them!! I was like, 'no, you have to count my drawer down, and then if I'm over that amount, THEN we can give them the money'! And of course, I wasn't over either time. It doesn't really surprise me the way people think they can scam w-m; I mean, the CSMs didn't even know the correct procedures!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-11562296227843869512007-01-20T14:34:00.000-05:002007-01-20T14:34:00.000-05:00Chunes--
I was surprised, too, but not only does ...Chunes--<br /><br />I was surprised, too, but not only does register accountability make it easier for the cashier, but easier for the customer, too. The old way was quite time consuming and only contributed to the long lines factor. Not to mention overtime! <br /><br />At my Walmart, especially now that time is slow, we try to keep til's to one cashier, two if need be. Granted there are til that will always be three to four cashiers, like our smoke shop registers, self scans, and the outlining registers in electronics, photo, etc. For those registers, we know who is on there, and we are also able to track when issues arise. We also audit our most used register every day (the smoke shop) simply because of the high amount of cash that goes in and out of that register, and are required to randomly audit 35 other registers a week. More audits does not pinpoint a cashier, but I do understand how some can take it that way.sugar.https://www.blogger.com/profile/11880384499597608710noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-47431300511187166062007-01-20T14:22:00.000-05:002007-01-20T14:22:00.000-05:00I was a little shocked when Wal-Mart went to regis...I was a little shocked when Wal-Mart went to register accountability over cashier accountability. Basically, it makes catching associate theft and mistakes (sometimes cashiers don't dispense change correctly) much harder. Whenever a register is off at the end of a day, an audit gets generated for every single person who used that register that day. If a certain individual gets a lot of audits, then they get scrutinized more.<br /><br />It's not a good system for catching theft, but it is much more convenient for the cashiers.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-91664211321336524612007-01-20T13:13:00.000-05:002007-01-20T13:13:00.000-05:00Wow, no single line cash accountability?!??! You c...Wow, no single line cash accountability?!??! You can run on any one of the 5 tills at customer service? When a till is off, how do you determine whose fault it is when 3-4 people have run on the till? I'm a manager at a large retail company, and I can't imagine not having single line cash accountability!Anonymousnoreply@blogger.com