tag:blogger.com,1999:blog-6815729.post114784400208346953..comments2024-03-28T02:55:32.424-04:00Comments on Behind the Counter: I forgot my brain on register twoChris Silkhttp://www.blogger.com/profile/13856265154447939899noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-6815729.post-38449174016763434082007-01-16T02:24:00.000-05:002007-01-16T02:24:00.000-05:00Be glad you didn't snap when you asserted your kno...Be glad you didn't snap when you asserted your knowldege of the customer's lie to the CSM dispatched to the scene right in front of the customer's mother.<br />I nearly got coached, which at the time would have meant termination.<br />The item and issue was a printer cartridge that had been placed on a spot on the shelf that was near half the real price, and I had repeated to the customer not once but four times that there was nothing I could do and had the CSM take care of the situation. When I was sure the customer was out of range I asked what he did to remedy the situation. He did a little bit of wait-and-manipulate that he's way too good at. At the end of the story I asserted that she was trying to pull one over on us. The mother heard the whole thing, and it all went downhill.<br />It wasn't all that bright of me to say such things but the customer was being SO RUDE and treating me like such an animal that it got to me and I made a lapse in judgement that I normally wouldn't make. Sure, I was as big of a dumbass as the customer that day but damnit, at least I tried to listen.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-1160939287169274242006-10-15T15:08:00.000-04:002006-10-15T15:08:00.000-04:00I wouldn't associate fish and aparagus as somethin...I wouldn't associate fish and aparagus as something you would take with you on a camping trip.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-1148332875802535652006-05-22T17:21:00.000-04:002006-05-22T17:21:00.000-04:00Heh. I don't think I've left a bag at the grocery,...Heh. I don't <I>think</I> I've left a bag at the grocery, but I have left stuff in the bottom of the cart when loading the car. I just wrote off that gallon of milk & got another later.Larry Kollarhttps://www.blogger.com/profile/08317037795075278427noreply@blogger.comtag:blogger.com,1999:blog-6815729.post-1147974003792853222006-05-18T13:40:00.000-04:002006-05-18T13:40:00.000-04:00Just have the manager pull the video from that reg...Just have the manager pull the video from that register. When I worked grocery, people all the time would come up saying they left stuff and if it was something big or alcohol, we would pull up the video and see if they indeed left it.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-1147892359567793452006-05-17T14:59:00.000-04:002006-05-17T14:59:00.000-04:00Asparagus and camping? C'mon LOL. That's too funny...Asparagus and camping? C'mon LOL. That's too funny. Yeah, he was putting you on. He probably picked that receipt up off the floor or the parking lot after someone's grandma dropped it getting into the car.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6815729.post-1147875972724527212006-05-17T10:26:00.000-04:002006-05-17T10:26:00.000-04:00Eggs, fish, asparagus, sausage and bread are not f...Eggs, fish, asparagus, sausage and bread are not foodstuffs I would associate with the regular diet of a homeless person, even one living in a car with a cooler. But I have seen most of these items in coolers on camping trips. <BR/><BR/>Is everyone who comes to your counter - with or without a receipt - a liar?Anonymousnoreply@blogger.com